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Emergency Room Colleague

Key Responsibilities

Maintain a cool head in the midst of chaos. Meet, greet, support and escort patients and family members. Assist nursing staff with meeting non-medical patient needs and clerical activities.

Immediate Impact

You will be the point of contact for many of the patients and families and will provide them with much needed support and assistance. You will free up the nursing staff to focus on immediate patient needs.


You will receive initial orientation and training with ongoing support throughout your volunteer tenure. As part of the PSL team, you will have the opportunity to use, enhance and learn many skills.


Many shifts are available to meet your schedule. We request a once-a-week, 3-4 hour commitment. You are a valued member of the team and it is very hard on units when volunteers “pop in and out,” so we ask for a minimum 6 months commitment.


  • People person
  • Desire and ability to provide emotional support
  • Telephone and listening skills
  • Able to push a wheelchair


  • Enable PSL staff to focus on patient care
  • Meet new people/network
  • Free meal in café each day you volunteer
  • PSL polo shirt or smock
  • Discounts to area activities
  • Recognition events


Lorie Bohm Klumb, MSW, MPA
Manager of Volunteer Services
Email Volunteer Services